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Have any questions?

Contact us for all your questions and opinions, or you can solve your problems in a shorter time with our contact offices.

I need help!

Welcome to the support system, please read carefully to submit your ticket correctly. We normally reply 24-48h after the ticket has been created, but during public holidays or summer we might take some more time to reply to your question.

Im a vendor

Check myPortal Vendor Documentation first

Open a ticket on myPortal

Im a customer

Check and contact vendor first

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WARNING: We can not help with delivery as it is a external company, please contact your vendor using the enquiry service to ask regarding delivery issues.

PLEASE READ: We can not help with lost package, broken package, etc. For that either contact your vendor or open a dispute. Bulk orders email: corp-bulk@interuptime.com

    Payment only online

    Payments HAVE to be online via InterUptime to have InterProtect status in case of issues. Failure to do this will revoke your InterProtect warranty.

    New stocks and sales

    It is up to the sellers to offer stock or sales, we can not provide you with discounts.

    Verified Sellers Badge

    Verified Sellers have this badge, sellers who say are verified but are not should be reported.

    Delivery Issues?

    Delivery is managed by the seller/vendor, please contact them or open a dispute. We can not help as it is a third party company to manages shipping and each vendor has it's own delivery company.